Message from the President and CEO

Summer 2019

“Maine” itself is a brand because it conjures up thoughts of quality. That’s why we see “Maine Lobster,” “Maine Potatoes,” “Maine Blueberries,” and “Maine Maple Syrup” on menus alongside plenty of foods without any identification of where they originated.

But it’s not just Maine. Central Maine is a special place within our special state.

Piscataquis County has about 17,000 people in it, living within some of the most picturesque and wonderful towns and territories in the country. We have amazing lakes and streams, restaurants, snowmobile trails and small businesses throughout the county and surrounding towns. This area is not overcrowded, but the people – our friends, neighbors, co-workers and family members – are incredible. Talk to any of the millions of tourists who visit our state this year, and a large percentage of them will probably tell you how great the people are in this state.

To operate a hospital in such a special place is a great responsibility, and it’s one that we take seriously. Mayo Regional Hospital is tasked with providing quality care not just for the residents of the 13 communities that make up our Hospital Administrative District, but also for the residents of surrounding towns, and any visitors who might be coming to this region to experience their dream vacation in Maine.

Our staff of providers and administration knows this responsibility and works tirelessly every day to deliver medical services, customer care, and customer quality that is the same level of quality people have come to expect in Maine.
Earlier this year, Mayo Regional Hospital implemented a new patient records system. This system, called CERNER, enables providers to access the same record for our patients whether treatment is taking place at Mayo Regional Hospital, in one of our practice locations throughout the region, or in an ambulance. This system means better patient care, and better outcomes. It would not have happened without the hard work and forward-thinking approach of our staff at Mayo Regional Hospital.

We partnered with the Piscataquis Regional Food Center to offer free cooking classes, nutrition information to keep families healthy, how to budget for food and stretch dollars, and proper food safety. The classes ran for six weeks and helped people in our region learn about healthy eating through the hard work of all the partners involved.

And the hard work of many went into the process for the potential merger of Mayo Regional Hospital with Northern Light Health. The merger was put to a non-binding vote in all 13 communities that make up HAD #4, and 12 communities approved it overwhelmingly. The Legislature then passed legislation to allow for the merger to happen. There are still a few more steps that need to take place, but quality care remaining close to home has been the focal point of the discussion around the potential merger. If the merger is completely finalized, this region can expect to have the best possible care continue to be offered right here at Mayo Regional Hospital.

Pride in what we do. Working hard to achieve quality. And putting in the extra time to continue learning and growing our base of knowledge. That’s what to expect in Maine, and it’s what to expect from the staff here at Mayo Regional Hospital.

Our pride comes from the responsibility of providing quality healthcare for the people who come in to our care. It’s a responsibility we take seriously, and we are honored to take care of the people of this region and this state.


Marie Vienneau BSN, FACHE