Contact:
- Phone: 207-564-4260
- Phone: 207-564-4261
- Fax: 207-564-3441
- Department leader:
Valerie Philpot, RN - E-mail:
vphilpot@mayohospital.com
- Emergency Department
- 897 West Main Street
- Dover-Foxcroft , ME 04426
Emergency Department
- ED Home
- Providers
- Nursing
- Unit Staff
- Saftey
Mayo Regional Hospital's new Emergency Department opened in May, 2002. The department is connected to the patient registration area off the main lobby of the hospital. It has a separate walk-in entry for pedestrian traffic and a canopied, two-bay ambulance entrance. It is conveniently located just around the corner from Radiology and Cardiopulmonary Services. An elevator connects the department directly to the Medical/Surgical Unit on the hospital's second floor.
The Department has a private triage area and nine treatment rooms, including special facilities for orthopedic patients, trauma and critical care, cardiac care with monitoring, and routine visit care. There is a spacious and sunny waiting area for families. There is a decontamination room available for patients who have had a chemical exposure. The department is organized around a central nursing station, where staff are only a few steps away from any patient at all times. Most rooms have a television that can be used by patients and their families when waits are needed for tests to be processed in the laboratory or radiology.
Emergency Department Provider Staff:
Mayo's Emergency Department is staffed 24 hours a day, every day, as we respond to over 13,000 patient visits annually. The clinical teams are led by physicians and physician assistants who have special training in Emergency Assessment and Care. The members of the medical staff of Mayo Regional Hospital are on call for the department in every specialty available at the hospital for consultation, if needed. In addition, we have a direct video conference link for trauma patients with the trauma surgery team at Eastern Maine Medical Center which can bring the eyes and ears of their trauma surgeons right into the examination room here when we need their guidance and support.
David B. McDermott, MD, MPH, a family practice physician who has worked at Mayo Regional since 1993, is medical director of the Emergency Department.
David McDermott MD
Medical Doctor
Dr. McDermott, who graduated from the University of Vermont College of Medicine and did a residency in Family Practice at Maine Medical Center and Mercy Hospital in Portland. Dr. McDermott had extensive experience in Emergency Medicine while on active duty with the Air Force before coming to Maine, and is a member of the American College of Emergency Physicians. He was the founding physician of Dover-Foxcroft Family Medicine before transitioning to the full-time practice of Emergency Medicine in the fall of 2008. He teaches ACLS and PALS courses for Mayo Regional Hospital, and is the Medical Director of EMS Services at Mayo.
Melanie Fox Dumont PA-C
Melanie Fox Dumont, PA-C, has worked in Mayo's Emergency Department since 2004. She has a B.S. degree from the University of Vermont and earned her physician assistant certificate in 1988 from the Yale University School of Medicine. Dumont worked in the Emergency Department at Penobscot Valley Hospital in Lincoln, Maine from 1989-2004.
Dr. Walter Doerfler DO MD
Medical Doctor
Dr. Doerfler has a Doctor of Osteopathic Medicine degree from the University of New England College of Osteopathic Medicine in Biddeford, Maine, and is practicing in Maine with an osteopathic license. He also has an M.D. degree from the Vienna Medical School in his native Austria. He completed an internship at Dartmouth-New Hampshire Family Practice Residency program, and graduated in 2003 from the Family Practice Residency Program at Eastern Maine Medical Center. Board certified by the American Board of Family Medicine, Dr. Doerfler has practiced in Maine since 2003, first at the Seaport Family Practice in Searsport, then at Orono Norumbega Family Practice, and most recently in the hospital walk-in clinic at EMMC in Bangor. Part of Dr. Doerfler’s responsibility during his tenure at EMMC was to serve as a clinical instructor for medical students from the Tufts University School of Medicine.
William Sheppard PA-C
William S. Sheppard, PA-C, has worked at Mayo since 1996. Bill graduated from Essex Technical College in Massachusetts and worked as a Surgical Assistant before completing his B.S. in Physician Assistant training at Hahnemann University Medical College in Philadelphia, and his M.S. in health sciences from Redding College. He is certified by the National Commission on Certification of Physician Assistants and is a Fellow of the American Academy of Physician Assistants. He is an Advanced Cardiac Life Support instructor and Pediatric Advanced Life Support instructor, and has a special interest in emergency medicine and orthopaedic disease and injury.
Dr. Andrew J. Fletcher MD
Medical Doctor
Dr. Fletcher has been working on a part-time basis in Mayo’s ED since April, 2009. A Massachusetts native, Dr. Fletcher earned a B.A. in biology from Clark University in Worcester and remained in that city to receive his medical degree from the University of Massachusetts Medical School in 2001. Dr. Fletcher served an internship at the Louisiana State University Health Science Center in New Orleans, and completed his medical training at the Maine-Dartmouth Family Practice Residency program in Augusta. Over the past five years, Dr. Fletcher has worked as an ED physician at C.A. Dean Memorial Hospital in Greenville, Penobscot Valley Hospital in Lincoln and Redington-Fairview General Hospital in Skowhegan.
Emergency Department Nursing Staff
The Emergency Department is staffed with a full complement of Registered Nurses (RNs). Many have specialty certification in Emergency and Trauma Nursing. All are trained to provide care to adult, geriatric or pediatric patients.
Valerie Philpot, RN is the department's nurse manager.
Unit Coordinators
These folks are truly special. They are the counter clerks you see at the desk upon arrival. They do every thing that has to do with the paper and records, plus answer phones, contact physicians, coordinate care with the laboratory, find your old medical records, arrange for radiology tests and log patients in and out of the department. They are the unsung heroes of the department.
For Your Safety
Many patients have more than one provider involved in their care. We ask that you bring with you to the department every medication you are now taking, including over-the-counter medicines, vitamins, and supplements. It is critically important that we know the specific medications you take and the doses of them. No list is a substitute for seeing the actual bottles. If you don't know what you are taking and why you are taking it then we won't know what you are taking, and this can become a dangerous place for you when your own health status on the line. This is an important step you should take for your own protection
We see a number of patients with acute pain. Every attempt will be made to provide you with resources to help you cope with the pain that your condition brings to you. However, Emergency Departments are often used by people with narcotic and other addictions to gain access to medications for purposes other than treatment, including abuse and diversion (selling to others). We use a number of tools to assess risk for this in the department, including coordination with your primary care physicians, reviewing old records, and checking the Prescription Monitoring Program run by the State of Maine for patterns that might support prescription drug overuse or abuse.
Violence is becoming an increasingly accepted part of life in our complex society. We want our department to be a place of healing from injuries. The department is locked to control access at all times. We do ask that you leave any potential weapons (knives, guns, or concealed weapons) secured in your vehicle before you enter the department for care or to visit your loved ones. Our staff members are here to help and to heal. Because of this we will not tolerate violence or threats of violence against our staff or the facility. Aggressive and/or violent behavior by patients or their visitors will not be tolerated, and may lead to involvement of local law enforcement.