Mayo Regional Hospital
Well Aware
A newsletter of health information from Mayo Regional Hospital * Annual 2002

The new Ambulatory Services Unit (left) has been constructed at Mayo Regional Hospital during the second stage of the construction/renovation project.

Facility expansion continues
Mayo Regional Hospital took on a new look during 2002 as Phase I of the hospital's facilities expansion project was completed and Phase II was launched ahead of schedule.

The multiyear construction/renovation project, which began in 2001, saw the opening of the two-story Resource Center in February and the new Emergency Department addition in May. The Resource Center houses Rehabilitation Services, the WorkWISE occupational health program and business offices on one floor, and administration, medical records, medical staff services and conference rooms on another level. The Emergency Department more than doubled space available previously and brought marked improvement to the confidentiality, privacy and efficiency of patient care.

Renovations associated with Phase I were completed in order to provide enlarged and improved space for Obstetrics, Radiology, Cardiopulmonary Services and Patient Registration.

Phase II of Mayo's expansion was originally scheduled for spring of 2003, but the Hospital Administrative District 4 Board of Directors decided to move that timetable ahead in order to take advantage of the momentum created by Phase I and cost savings associated with an accelerated schedule. Assisted by a $250,000 donation from the Stephen and Tabitha King Foundation to the hospital's Capital Campaign, construction started in August on another addition to the hospital's west end for an Ambulatory Services Unit. The ASU will include more space for Mayo's growing Surgical Services Department, and a new location for the Imaging Center for Women. Phase II construction is scheduled for completion in September, 2003.

Expansion of Mayo's facilities was mirrored by growth in the hospital's physician base. Mayo opened two new physician practices in 2002, Corinna Family Practice in February and Mayo Pediatrics in March, bringing to nine the total of affiliated offices located in Corinna, Dexter, Dover-Foxcroft, Guilford and Milo.

Three new doctors joined Mayo's active medical staff during the year: pediatrician John Pearsall at Mayo Pediatrics, family practice physician Richard "Chip" Wallingford III at Dover-Foxcroft Family Medicine and Corinna Family Practice, and internist Scott McLaughlin at Guilford Medical Associates.

Mayo enjoyed another strong year financially, finishing 2002 with a consolidated net income of $1,078,425. Although inpatient admissions were 3.1% less than last year and the average daily census declined slightly to 14.3 patients, growth continued to be experienced in outpatient services, which accounted for 62% of revenue.


HAD 4 Board Leadership (left to right): Bob Pomeroy, treasurer; Dodie Curtis, Vice President; Gregory Bowler, President; Judy Raymond, Secretary.

Utilization of hospital services rose strongly in such areas as births, which increased 21% to 192, and surgery, which had 2,209 cases for an 8.5% increase. Other areas with significant growth included the Emergency Department, radiology, laboratory and EMS ambulance. New services offered during 2002 included the opening of a monthly endocrinology clinic -- the 13th outpatient specialty clinic available at Mayo. Endocrinologist Cheryl Dabon, M.D. sees patients for diabetes, metabolic and nutritional disorders and related conditions. Mayo added the FastHealth interactive healthcare information service to its lineup of community health programs. The free service is accessed via the Internet by connecting to the hospital's Web site at www.mayohospital.com.

Gregory Bowler, President
Gregory Bowler, President

HAD 4
Board of Directors

Abbot
David Amrein

Atkinson
Irene White

Bradford
Gregory Bowler, President

Cambridge
Cinthia Hoak

Dexter
Steve Whitesel
Al Tempesta
Patricia Tobin

Dover-Foxcroft
Norman Higgins
Judy Raymond, Secretary
Robert Pomeroy, Treasurer

Guilford
Dolores Curtis, Vice President
Alvin McDonald

Monson
Robert Wilson

Parkman
Candice Cyr

Sangerville
Ellen C. Haley

Sebec
Ruth Nason

Willimantic
Ellen Woodall

About the Hospital

Mayo Regional Hospital, operated by Hospital Administrative District 4, is a non-profit, 46-bed acute care facility in Dover-Foxcroft. It was opened in 1978 by 12 towns to serve their communities. The17-person board of directors includes representatives elected from the member towns.

A department of the hospital, Mayo Practices Associates, operates eight medical offices in Dover-Foxcroft, Dexter, Guilford, Milo and Corinna.

The hospital is licensed by the state of Maine Department of Human Services.

The active medical staff includes 20 physicians board-certified in the following specialities: anesthesiology, family practice, internal medicine, general surgery, obstetrics/gynecology, ophthalmology, orthopaedics, radiology and pediatrics. There is a multi-specialty consultant and associate staff of physicians and allied health specialists.

Inpatient services are acute medical/surgical care, intensive care, surgical services and obstetrics.

Outpatient services include 24-hour emergency care, EMS ambulance, radiology, cardiopulmonary, day surgery, Diabetes an Nutrition Center, diet counseling, Heartwise cardiac rehabilitation, Imaging Center for Women, WorkWISE occupational health, oncology clinic, rehabilitation services, laboratory, alcohol and drug abuse counseling, Lifeline and Pine Tree Hospice.

As the role of community hospitals changes, Mayo Regional remains committed to serving as a healthcare and civic leader, concerned employer and good neighbor. For more information, call 564-4342

Community Service

  • Mayo Regional received Womancare’s annual award for outstanding community service, and several hospital administrators also earned major individual awards. CEO Ralph Gabarro was named Maine’s 2002 Business Leader of the Year by Mainebiz magazine. Rehabilitation Services Manager Fran Moore and his Physically Challenged Club program was selected by the Governor’s Council on Physical Fitness and Sports as winner of the Contest for Communities Award in the “special populations” category. Ambulance service Manager Brian Mullis earned the 2002 Excellence in EMS Award from the Maine Board of Emergency Medical Services.

  • The hospital partnered with the Penquis Higher Education Center to expand Eastern Maine Technical College’s nursing education program to Piscataquis County. Mayo also worked with PHEC on the steering committee of the Penquis Leadership Institute, a local leadership training program.

  • Mayo EMS sponsored Scouting’s Venturers program to help young people explore health care careers, hosted a YMCA Safety Awareness Summer Camp, and staged the annual Kiwanis bicycle safety rodeo. The hospital also hosted Husson College’s MedStart program, exposing high school juniors to possible careers as physicians.

  • Mayo has provided corporate financial support to worthy community projects and organizations, ranging from the Arcady concert series to the Piscataquis County Economic Development Council.
Financials

Hospital Administrative District 4, d/b/a Mayo Regional Hospital, and its subsidiary, Mayo Regional Administrative Services Corporation

Consolidated Statements of Operations - Unrestricted Funds
(Year Ended September 30)
  2002 2001
Net Patient Service Revenue $25,796,805 $23,663,281
Other Revenue 867,288 589,093
Total revenues 26,664,093 24,252,374
Expenses:    
Personnel Services 11,146,660 10,189,303
Employee Benefits 2,504,932 1,847,281
Professional Fees 349,158 307,893
Supplies and other direct expenses 5,565,446 5,422,750
Purchased Services 3,574,819 2,861,919
Interest 211,798 134,432
Depreciation and Amortization 1,051,358 894,281
Provision for doubtful accounts 1,262,640 1,176,769
     
Total expenses 25,666,811 22,834,628
OPERATING INCOME 997,282 1,417,746
     
Nonoperating income (expense):    
Investment income 86,891 165,206
Net increase in fair value of investments 7,798 (369,098)
(Loss) Gain on disposal of equipment 13,546 2,500
     
  81,143 (201,392)
     
EXCESS OF REVENUES OVER EXPENSES $1,078,425 $1,216,354
Gross Revenue
As the pie chart to the left shows, Medicaid was billed for 12.8% and Medicare accounted for 50.3% of the services provided by the hospital last year. Payment is less than cast for most of those services. The unreimbursed cost of providing this care causes other payers to be charged more to make up for these governmental payment shortfalls. Commercial insurances were billed for 32.2%, and 4.7% of gross revenues were billed to people who had no health insurance.

FY 2002

Mayo Regional Hospital and its subsidiary, Mayo Regional Administrative Services Corporation, had a consolidated gain of $1,078,425 for fiscal year 2002, a continuation of the strong financial performance seen over the past three years. Increased use of hospital services was a key factor, as net patient service revenues grew. Mayo provided $461,616 in charity care, in addition to making provisions for covering $1,262,640 in bad debt.

Mayo’s consolidated operating margin was 3.74 percent, keeping Mayo ahead of most other small hospitals in Maine.

Key statistics

Admissions: 1,630
Patient days:
Acute care - 4,581
Intensive care - 638
Daily patient census: 14.3
Average length of stay: 3.2 days
Births: 192
Newborn days: 324
Surgical procedures: 2,209
  Inpatient - 527
  Outpatient - 1,682
Radiology exams: 18,250
  Inpatient - 2,945
  Outpatient - 15,305
Laboratory units: 116,443
  Inpatient - 22,670
  Outpatient - 93,773
Physical therapy procedures: 9,539
Cardiopulmonary treatments: 6,233
Oncology visits: 420
Substance abuse visits: 540
Emergency room visits: 12,225
Ambulance runs: 2,155
CT scans: 2,571
Occupational health visits: 2,147
ACLS/Cardiac rehab visits: 1,253
Full-time equivalent employees: 227

Capital Campaign

Mayo Regional Hospital has received $757,661 for its Capital Campaign.
Thank you to the donors listed below who have contributed to the hospital’s New Century Capital Campaign, which is raising funds for Mayo’s ongoing construction/renovation project.. A total of $757,661 has been donated since 2001, including $280,581 in the past year. Total charitable contributrions to Mayo last year amounted to $361,926 from 331 donors. The following list includes donations received between Feb. 28, 2002 and March 1, 2003.

Capital Campaign

Leadership Circle ($2,500 and up)
Haley Construction Inc. Stephen and Tabitha King Foundation

Founders ($1,000-$2,499)
Dr. and Mrs. Robert Bach
Dr. and. Mrs. Peter M. Buerger
Jr. Cosmopolitan Club
Ralph Gabarro
William Orton
Rowell’s Garage
Spectrum Medical Group

Benefactors ($500-$999)
Mr. and Mrs. Dennis Allen
Karen Brooks
Mr. and Mrs. John H. Cushing
Rev. Ken Dale, in honor of Dr. Bob Bach
Diane R. Dill
Thomas Lizotte
David B. McDermott, MD
Dr. and Mrs. Thomas K. Murray
Pamela Nourse, MD
Ruth W. Nason
Kathleen Thibault, DO and Matt Spooner

Patrons ($250-$499)
Abaris Club
Lisa Bartley, FNP
Mr. and Mrs. William C. Bisbee
Gerald Menard
Mr. and Mrs. Brian Mullis
Mr. and Mrs. Craig H. Nelson

Supporters ($100-$249)
Mr. and Mrs. Mark Allen
Mr. and Mrs. Charles Darr, in honor of David McDermott, MD
Carmen Lander

John Leeman
Susan Luthin, MD
Old Mayo Gang, in memory of Jane Sweetser, Albina Jackson, Isabel Curry and Ruth Noyes
Renee Speh
Shirley White

Friends
Patricia Colbry, in memory of Earl A. Brawn
Dover-Foxcroft Housing, in memory of Merrill E. Gray
Miona V. Huber, in memory of Vergena H. Lee
Mayo Medical Staff, in memory of Andrew St. Louis
Marion D. Race, in memory of Margaret L. Badger
Mr. and Mrs. Bruce Raymond, in memory of John J. Dolphin

In memory of Marjorie R. Barnes
Mrs. Betty Bates
Mr. and Mrs. Raymond E. Bickmore
Mrs. Adeline Dauphinee
Kimberly Foster
Mr. and Mrs. Peter Hayes
Dr. and Mrs. Charles H. Lightbody
Mr. and Mrs. Brad Limbert
Microbiotix, Inc.
Winifred Pulkkinen

In memory of Catherine M. Clukey
Elizabeth L. Bisson
Irene Cochrane
Mr. and Mrs. David Denbow
Mr. and Mrs. Gabriel O. Dumont
Suzanne Fitzpatrick
Mr. and Mrs. Michael E. Godreau
Mr. and Mrs. Robert L. Henry
Brian J. Knowlton
Pauline J. McGowan
Betty McKay
Jane M. Reid
Mr. and Mrs. John M. Wortman, Sr.

In memory of Barbara G. Howard
Mr. and Mrs. Philip S. Annis
Bangor Savings Bank
Mr. and Mrs. Mac Blanchard
Merrill A. Clukey
Mr. and Mrs. Vernon R. Crane
Dover-Foxcroft Housing
Dover-Foxcroft Water District
Beryl H. Dow
Dr. and Mrs. John W. Ellery
Madeline A. Floyd
Mr. and Mrs. James F. Flynn
Mr. and Mrs. Edgar E. Gammon
Mr. and Mrs. Gilman Glover
Stephanie Hall
Mrs. J. Milton Harvey
Ethel L. Hersey
George E. Howard & Co.
Mr. and Mrs. John C. Howard
Mr. and Mrs. Wayne O. Huff
Mr. and Mrs. Thomas Lizotte
Paul A. Meserve and family

Mr. and Mrs. Reginald F. Mossey, Jr.
Mary E. Nelson
Mr. and Mrs. Richard Pfirman
Rozilla A. Roberts
Phylis W. Rogers
Martha G. Rollins
Mr. and Mrs. Tony A. Saunders
Mr. and Mrs. Samuel G. Shepherd
Laura T. Stacy
Mr. and Mrs. Murray M. Stanhope
Zelma A. Stevens
Helen Stitham
Dr. and Mrs. Philip H. Thomas
Mr. and Mrs. Thomas Tillson
Deborah Ward
Mr. and Mrs. George W. Warren
Mr. and Mrs. Virgil A. Warren
Ruth C. Weatherbee
Betty N. Whitney

In memory of Josephine M. Johnston
Dover-Foxcroft Housing
Friends of Thayer Parkway
Guilford Senior Extension
Mr. and Mrs. David Johnston
Barbara A. Richards
Mr. and Mrs. Philip Speed
Mr. and Mrs. Ronald L. Speed

In memory of Agnes G. Lindsay
Pauline Albee
Damon Cates
Mr. and Mrs. William Cates
Mr. and Mrs. Bill Church
George W. Church
Harriet P. Colson
Mr. and Mrs. Austin M. Deane
Mr. and Mrs. Bradley Deane
Mr. and Mrs. Rodney L. Edgerly
Linwood G. Flanders
Fleet Private Clients Group
Mr. and Mrs. David E. Gaw
A. Jeffrey Harris
Shirley Hersey
Mr. and Mrs. Harold Kimball
Mr. and Mrs. Robert O. Littlefield
Marion Lovell
Fern E. Palmer
Lynne L. Pantalena
Carolyn E. Perkins
Mr. and Mrs. Michael A. Perkins
Winifred Pulkkinen
Alice Rollins
Mr. and Mrs. Paul L. Ruksznis
Mr. and Mrs. Richard Q. Studer
Norman C. White
Norma Young

In memory of Berlin C. Trafton
Millie Carr
Harriet P. Colson
Mr. and Mrs. Rodney L. Edgerly
Mr. and Mrs. Floyd A. Marsh
Shirley K. Richard
Mr. and Mrs. Gerald Thomas
Mr. and Mrs. Richard A. Thomas

Donors
Mayo Regional Hospital Endowment
John L. Redman Jr. Charitable Remainder Trust

Diabetes Center
In memory of Wayne G. Haley
Judith Baernstein
Mr. and Mrs. Hale N. Bartley
Mr. and Mrs. Daniel J. Beasley & family
Mr. and Mrs. Edwin J Berry
Jean Bishop
James Brawn and Peggy Ellis
Janet P. Brown
Mr. and Mrs. Alfred J. Bushway
Iris N. Buzzell
Ann L. Chenery
Nancy J. Cook
Barbara H. Cousins
Mr. and Mrs. Eben G. Dewitt
Mr. and Mrs. Francis Foss
Mr. and Mrs. Arthur T. Grant
Mr. and Mrs. Joel C. Green
Guilford of Maine
Kathleen Gustafson and Eleanor Monaco
Frederic A. Haley
Sandra J. Haley
Harmon’s Texaco
Mr. and Mrs. Barry F. Knowles
Mr. and Mrs. Charles E. Larson
Mr. and Mrs. Gerald E. Luftin
Susan D. Moore
Mr. and Mrs. Donald N. Richards
Mr. and Mrs. Carl R. Ricker
Mr. and Mrs. Gary A. Robinson
Mr. and Mrs. Gerald M. Smith
Mr. and Mrs. Robert A. Smith & family
Avis M. Stanchfield
Mr. and Mrs. C. Neal Trask
Mr. and Mrs. Frederick Y. Trask
Mrs. Barbara Walker

EMS Ambulance
Vickie Clement
Foxcroft Pony Club
Mr. and Mrs. Rollie S. Kinison

Heartwise

In memory of Wendell L. Brown
Mr. and Mrs. Philip S. Annis
Mr. and Mrs. Ronald B. Budden
Mr. and Mrs. Patrick E. Brown
Mr. and Mrs. Arthur L. Hitchcock Jr.
Mr. and Mrs. Daniel W. Juska
Emily T. Later
John C. Sechrest III
Mr. and Mrs. George W. Warren

In memory of Elizabeth Harvey
The Phase III Gang

In memory of Harold E. Herring
Mr. and Mrs. Phillip A. Barden
Madeline Campbell
Verna M. Clukey
Patricia Colbry
Mr. and Mrs. Lawrence E. Conley
Adeline Dauphinee
Mr. and Mrs. Rodney L. Edgerly
Linwood G. Flanders
Mr. and Mrs. Oliver W. Frankowski
Mrs. Beatrice G. Gellerson
Judy Gerrish
Mr. and Mrs. Joseph Grant Jr.
Haley Construction
Mr. and Mrs. Harding B. Hibbard
Mary H. Jewett
Roderick A. Lander
Mr. and Mrs. Maurice E. Marden
Mr. and Mrs. Bart Merrill
Mrs. Phyllis Mills and Ms. Rebecca Mills
Mr. and Mrs. Millard Ordway
Maude D. Rees
Alice Rollins
Sangerville Historical Society
Mr. and Mrs. Richard Q. Studer
Mr. and Mrs. Frank E. Turner
Elizabeth Van Dyke
Mr. and Mrs. Aubrey Wilson

Incontinence management program
Miosac Club

Intensive Care Unit
In memory of George W. Rollins
Harriet P. Colson
Mr. and Mrs. Austin M. Deane
Mr. and Mrs. David E. Gaw
Guilford Fire Department
Mr. and Mrs. Robert Haley
Shirley Hersey
Roderick A. Lander
Mr. and Mrs. Clifford Leighton
Elizabeth J. Martell
Alice S. Mooers
Mr. and Mrs. Mark Mulherin
Mr. and Mrs. J. Alfred Rioux
Alice Rollins
Mr. and Mrs. Frank A. Rollins
Robert Rollins
Mr. and Mrs. Warren C. Ruland
Mr. and Mrs. John Sandberg
Mr. and Mrs. William B. Santoro
Milton W. Troy

Oncology Services Fund
In memory of Edna Mae Baird
Bessie L. Bush In memory of Beatrice M. Grant
Dennis and Iona Austin
Mr. and Mrs. Rodney L. Edgerly
Guilford of Maine
Mr. and Mrs. Robert B. Kallgren
Janice Rolfe

Mr. and Mrs. Richard O. Stutzman
Mr. and Mrs. John M. Tatko III
Stanley Willey Jr.

In memory of Christine G. Hobbs
Mr. and Mrs. Robert K. Nelson

In memory of Ivan G. Marshall
Mr. and Mrs. Harold W. Leland
Mr. and Mrs. James Powers
Mr. and Mrs. Herbert P. Snow
U.S. Dept. of Interior, Fish and Wildlife
Mr. and Mrs. Charles E. Vreeland
Abner Wade Lodge 207
Barbara Walker

In memory of Virginia White
Mr. and Mrs. Reynold Burgess

HAD 4 Auxiliary projects
Defibrillator
Medical Error Prevention
Ambulance supplies
Baby spoons

Auxiliary tree lighting donations
In memory of Brenda Ambler
Mr. and Mrs. Don Ambler

In memory of Agnes Lindsay
Conner-Trafton Unit 119, American Legion
Mr. and Mrs. Sherman Grant
Mr. and Mrs. Boyce Hoffman
Mr. and Mrs. William Littlefield
Mr. and Mrs. Lawrence Wasson

In memory of Clyde Nason
Joyce Mazerolle
Mr. and Mrs. Richard Weltzin Jr.

In memory of Millard I. Pattee
Dolores Hunt

In memory of Dr. Paul Taylor
Helen Taylor

In memory of Sonny Trafton
Mr. and Mrs. Earl Weymouth

In memory of Mary Tumosa
Mr. and Mrs. Earl Weymouth

In memory of Frank Walker
Barbara Walker

Every effort has been made to ensure the accuracy of this donor list. If the information is incorrect, we apologize and ask that you call Tom Lizotte, 564-4342, about any error.

Donations may be sent to Development Office, Mayo Regional Hospital, 897 West Main Street, Dover-Foxcroft, Maine 04426.

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